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CSI: Courtroom Testimonies

Investigators, professionals and expert witnesses are often inadequately prepared for the rigors of the courtroom.  Compounding this problem is the unavailability of such training.   Not many investigators have adequate experience to coach their subordinates with confidence, let alone conducting a training for others.

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CSI: Evidence

It is imperative that all evidence are gathered legally and be admissible in the criminal or civil proceeding as they must withstand the rigourous tests in the court of law.  Even with a confession in court, improperly obtained evidence can derail even a seemingly airtight case.  A recent example is a case in point when the High Court of Singapore acquitted a man of drug consumption after finding his urine test were not conducted in accordance to the law despite a confession in the lower court.

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CSI: Interrogation

With overwhelming evidence supporting the suspect involvement and all your diplomatic attempts at getting a confession comes to nothing, what do you do?  Conduct an interrogation.  The goal of an interrogation is to get the suspect to confess.  A master interrogator uses psychological tools to get inside the mind of a suspect.

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CSI: Report Wrting

A well-written investigation report reads like a storybook.  It discusses the nature of the allegations, explains the applicable standards, and gathers the relevant facts to guide the reader to same conclusion the investigators have arrived at.

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Dealing with Difficult Suspects

The most difficult subject is one who will not talk at all, and prolonging his confinement will only serve to increase the difficulty. Hence, the use of effective and legitimate persuasive techniques is necessary to get reluctant subjects to talk voluntarily and truthfully.

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Deception Detection
Spotting the lie is often tough.  Polygraph tests, also known as “lie detectors”, are typically based on detecting autonomic reactions and are considered unreliable.  But machines and computer programs aren’t the only way of detecting lies.  Scientists believe that people can be trained to recognize liars through behavioral cues.

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Hypnotic Communication

Behind all power of persuasion and influence in your daily interaction with people laid principles of hypnosis.  Known as Hypnotic Language Patterns, it can invite a person to react in a certain way you intended, very similar to watching a movie, reading a novel, listening to a parable, metaphor or story.

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Sense of Humour

If you are serious about being a good leader, then you really can’t be too serious with yourself and your staffs.    Humor is more than just funny concepts.  It is about our ability to see humor in daily situations and using them appropriately.  When people laugh, they also feel comfortable with you.  It helps connect you to people and get people to open up to each other.

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The Master Presenter

In today’s fast-paced society, information overload regularly causes decreased productivity, increased anxiety and frequent misunderstanding. The strength of your presentations means the difference between being heard and being understood. Now, more than ever, excellent presentation skills are an absolute necessity for professional and personal success.

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Winning With Words

Many of us struggle with business writing because formal education did not prepare us well for the writing we produce in our professional lives.  Bad writing can damage our career prospects and mask our expertise and contributions.  Poorly written communications often lead to misunderstandings and damaged credibility.

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WZ Non-Confrontational Interrogation

If you are successfully using the confrontational approach , you can almost be certain the suspect would have confessed more quickly and with fewer struggles using the Wicklander-Zulawski Non-Confrontational method.

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