Courses
With top professionals to impart their knowledge and expertise, our courses are essential for any aspiring professional seeking to further grow in their careers.
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Assertive Response

Being assertive empowers you to express yourself in honest ways with others. It also allows others to know what you want or need from them, giving them the option to meet your needs.

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Aural Aptitude

Effective listening is one of the most important and powerful communication skill that is often overlook in professional development. It takes courage for one to recognize the need for such training. But knowing oneself is the beginning of wisdom.

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Conversation Matters

Most of us dread engaging in difficult Most of us dread engaging in difficult conversation. They are uncomfortable and we fear being drawn into situations that might make us look bad or feel incompetent. We also shy away from these conversations because we don’t want to hurt feelings, don’t know how to handle the situation, or are afraid that the other person might react negatively or aggressively. Hence, we would rather avoid or delay such conversations, hoping that the issues will resolve themselves or that someone else will deal with it.

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CSI: Courtroom Testimonies

Investigators, professionals and expert witnesses are often inadequately prepared for the rigours of the courtroom. Compounding this problem is the unavailability of such training. Not many investigators have adequate experience to coach their subordinates with confidence, let alone conduct a training for others.

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CSI: Evidence

It is imperative that all evidence are gathered legally and be admissible in the criminal or civil proceeding as they must withstand the rigorous tests in the court of law.Even with a confession in court, improperly obtained evidence can derail a seemingly airtight case.

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CSI: Interrogation

Whether an interrogator can successfully secure a confession or not is dependent on his technique, strategy and experience.  While experience cannot be taught, technique and strategy can. Interrogation is a special skill that is better acquired through systematic and structured training.  And when combined with on-the-job application, it gives you a winning formula.

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CSI: Report Wrting

A well-written investigation report not only shows whether allegations investigated are sustained or not, it also supports the conclusion with unbiased account of what happened based on facts and relevant evidence.

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Dealing with Difficult Suspects

The most difficult subject is one who will not talk at all, and prolonging his confinement will only serve to increase the difficulty. Hence, the use of effective and legitimate persuasive techniques is necessary to get reluctant subjects to talk voluntarily and truthfully.

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Deception Detection
Spotting the lie is often tough.  Polygraph tests, also known as “lie detectors”, are typically based on detecting autonomic reactions, are considered unreliable.  But machines and computer programs aren’t the only way of detecting lies.  Scientists believe that people can be trained to recognize liars through behavioral cues.

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Editing Essentials

“The difference between the right word and the almost right word is the difference between lightning and the lightning bug.”

…Mark Twain

The goal of editing is to make a writing look and sound its best. Proofreading is the process of correcting grammatical, spelling, and typographical errors in a writing. Editing comes before Proofreading. In editing, we look for consistency and clarity in the writing. It includes content revision, language usage, flow, readability, and correcting grammar and spelling errors. Hence, it is imperative that “business writer-editor” are competent in the English language as well.

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Emotive Expression

Unmanaged stress of frontline staffs have a domino effect on others. At the corporate level, it will lead to higher staff turnover, added workload on other staffs, managers spend more time “counselling” affected staffs and more money are spent on medical treatment and absence from work.

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Fair Hearings

Some of the issues that may arise in a hearing include how to convene the hearing, who should be present, and at what part of the hearing, how may proof be presented, how may testimony be recorded, how to maintain order and decorum, how to deal with parties not represented by lawyers, whether the hearing should be adversarial or inquisitorial and what merits there are to either, how to deliver the decision in a fair and unobjectionable manner.

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Hypnotic Communication

One would never suspect hypnotic words of holding any power.They look simple and innocent. But when you apply them properly, they can dramatically improve your power to influence. You may not see how this works just yet, but you will, and then you will be amazed at what you can do with it.

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New Language for Persuasive Writing

Most persuasive writing courses only teach the art of persuasion through logical motivation. What makes our New Language in Persuasive Writing workshop so unique is our ability to integrate logical motivation with powerful psychological tools available in NLP.

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Sense of Humour

Humour is more than just funny concepts and is not dependent on a person’s natural comedic ability. It is about our ability to see humour in daily situations and use them appropriately. When people laugh, they also feel comfortable with you. It helps connect you to people and get people to open up. 

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Summary Writing

A common issue summary writers encounter is the difficulty of balancing the conflicting demands of topic coverage, completeness and conciseness. Other causes of poor summary writing include length, redundancy and irrelevance.

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The Master Presenter

The strength of your presentations means the difference between being heard and being understood. Now, more than ever, excellent presentation skills are an absolute necessity for professional and personal success.

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Winning With Words

Poor writing damages your career prospects and masks your expertise and contributions. Poorly written communication often leads to misunderstandings and damaged credibility.

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WZ Non-Confrontational Interrogation

If you are successfully using the confrontational approach , you can almost be certain the suspect would have confessed more quickly and with fewer struggles using the Wicklander-Zulawski Non-Confrontational method.

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