Being assertive empowers you to express yourself in honest ways with others. It also allows others to know what you want or need from them, giving them the option to meet your needs.
Effective listening is one of the most important and powerful communication skill that is often overlook in professional development. It takes courage for one to recognize the need for such training. But knowing oneself is the beginning of wisdom.
Most of us dread engaging in difficult Most of us dread engaging in difficult conversation. They are uncomfortable and we fear being drawn into situations that might make us look bad or feel incompetent. We also shy away from these conversations because we don’t want to hurt feelings, don’t know how to handle the situation, or are afraid that the other person might react negatively or aggressively. Hence, we would rather avoid or delay such conversations, hoping that the issues will resolve themselves or that someone else will deal with it.
Investigators, professionals and expert witnesses are often inadequately prepared for the rigours of the courtroom. Compounding this problem is the unavailability of such training. Not many investigators have adequate experience to coach their subordinates with confidence, let alone conduct a training for others.
It is imperative that all evidence are gathered legally and be admissible in the criminal or civil proceeding as they must withstand the rigorous tests in the court of law.Even with a confession in court, improperly obtained evidence can derail a seemingly airtight case.
Whether an interrogator can successfully secure a confession or not is dependent on his technique, strategy and experience. While experience cannot be taught, technique and strategy can. Interrogation is a special skill that is better acquired through systematic and structured training. And when combined with on-the-job application, it gives you a winning formula.
A well-written investigation report not only shows whether allegations investigated are sustained or not, it also supports the conclusion with unbiased account of what happened based on facts and relevant evidence.
Unmanaged stress of frontline staffs have a domino effect on others. At the corporate level, it will lead to higher staff turnover, added workload on other staffs, managers spend more time “counselling” affected staffs and more money are spent on medical treatment and absence from work.
One would never suspect hypnotic words of holding any power.They look simple and innocent. But when you apply them properly, they can dramatically improve your power to influence. You may not see how this works just yet, but you will, and then you will be amazed at what you can do with it.
Most persuasive writing courses only teach the art of persuasion through logical motivation. What makes our New Language in Persuasive Writing workshop so unique is our ability to integrate logical motivation with powerful psychological tools available in NLP.
Humour is more than just funny concepts and is not dependent on a person’s natural comedic ability. It is about our ability to see humour in daily situations and use them appropriately. When people laugh, they also feel comfortable with you. It helps connect you to people and get people to open up.
A common issue summary writers encounter is the difficulty of balancing the conflicting demands of topic coverage, completeness and conciseness. Other causes of poor summary writing include length, redundancy and irrelevance.
The strength of your presentations means the difference between being heard and being understood. Now, more than ever, excellent presentation skills are an absolute necessity for professional and personal success.
Poor writing damages your career prospects and masks your expertise and contributions. Poorly written communication often leads to misunderstandings and damaged credibility.