This course helped to refresh several important negotiation pointers.

The steps of the frame work help to guide our negotiation.

Good role play/hands on activity – relevant examples. Very interactive and useful.

Thank you! Useful course!

Thank you ! Will certainly share my learning with my staff to beef up support.

Thank you! I had a good time learning here today.

Overall I think we got a birds’ eye view of a negotiation framework and was able to steer clear of complicated theories. He is personable and is able to engage the participants.