Deception Detection - Unveiling The Truth
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Trainer & Testimonial

ABOUT YOUR TRAINER

Dr. WOLFF is a SAC registered Counselor & Certified Hypnotherapist, Lawyer and Ex-Senior Banker.  He is known to be a very passionate trainer. He wrote a book on Chinese – German Criminal law.

He holds a doctorate in law (PhD) from a prestigious German University and a Master’s Degree in Counseling from Monash University, Australia.

As a cognitive behavioral therapist, he supports his clients on their path to a mental and emotional well -being. Apart from individual counseling, he also has a wealth of experience in corporate and organizational counseling. He has conducted keynotes, seminars and workshops to more than 150 public and private organizations in Singapore on Self-Esteem and Non-Verbal Behavior, Change management, Relationship & Workplace issues, Anger and Conflict management and Stress management.

His training in Psychotherapy and Ericksonian approaches to Clinical Hypnosis taught him how to observe people’s eye movements, facial expressions, and body postures to discover their inner motivation and resistance.  In addition – as a previous legally trained person – his approached includes adopting the Reid Technique of Advanced Interrogation to decode verbal incongruencies.

He realized that leaders/interviewers need to be able to augment face-reading techniques and body language analysis with a cognitive approach that would reveal why people deceive others.

TESTIMONIALS

“Speaker is an excellent, great and experience in this topic.  Topics are very practical in my works and personnel life.  An excellent workshop – All topics including the video-learning session of all participants.”
…Manager, Singapore General Hospital

“Kudos to Dr Wolff and team for the better insight and delivery on detection deception injecting a lot of humour and role play to better illustrate examples.”
…Senior Employment Inspector, Ministry of Manpower

“If there is a chance, I will recommend my fellow colleagues and friend to attend this course.”
…Senior Employment Inspector, Ministry of Manpower

“The workshop useful and should be extended for all enforcement unit.”
…Investigation Officer, Ministry of Manpower

“Very relevant and useful topic for investigators.”
…Regulatory Inspector, Health Science Authority

“Very interesting topic that sheds important insight into everyday behaviour…”
…Manager, Media Development Authority

“Dr Wolff’s attention to details in body language is beneficial.”
…Senior Intelligence Officer, Singapore Prison Service

“Practical tips, heightened awareness i.e. became more attentive to body language.”
…Director, Competition Commission of Singapore

“An interesting workshop that brought life into a serious topic.”
…Investigation Officer, Singapore Customs

“The subject is micro processing is very amazing.”
…Investigation Officer, Insolvency & Public Trustee’s Office

“Dr Wolf is delightfully engaging.  Importantly he has reminded me on the interpretations of human behaviour.”
…Prosecutor, Ministry of Manpower

“Awesome speaker.”
…Investigation Officer, Ministry of Manpower

“An eye-opener to the art of deception.  It won’t be easy to deceive me now.  A brilliant and useful programme.”
…Legal Counsel, National Environment Agency

“Thank you for this workshop because it enabled me to pick up the non-verbal clues during my investigative work to ascertain if my accused is lying.”
…Provost Officer, Singapore Prison Service

“Non-verbal clues are powerful sources of information which I can apply during interviews and staff performance appraisal…”
…Deputy Director, Ministry of Community Development, Youth & Sports

“Fun, entertaining learning experience.  I enjoyed the video tapes; make me more aware of my own body language.  Thanks much! Good food too!”
…Anonymous

“Knowledge speaker, good and conducive environment, delicious food.”
…Investigation Officer, Singapore Customs

“Keep up the good work. Great team.  Love the course. Had a great time.”
…Investigation Officer, Singapore Customs

“Dr Wolff brought his expertise to a down-to-earth level which makes it fun and easy to understand.”
…Internal Audit Manager, Central Provident Fund Board

“Very insightful.”
… Assistant Suppression & Community Engagement Officer, Singapore Customs

“Quite detailed syllabus.  Well done.”
…Intelligence Officer, Singapore Customs

“The course is relevant and the presenter make the session lively and interesting.”
…Anonymous

“Interesting and it was fun. Duration was just nice.”
…Professor, Tan Tock Seng Hospital

“Experience speaker!”
…Senior Customs Officer, Singapore Customs

Programme

Deception Detection workshop is unique as it combines techniques in communication skills, hypnosis, body language, physiological neuro-linguistics, non-verbal communication and facial expression.

This workshop offer professionals a rare opportunity to enhance their investigative skills.   You will acquire knowledge and skills on how to get behind the mask of deception and unveil the truth.

1.  Types of Deception

2.  Interviewer’s Rapport

  • Searching for ‘common ground’
  • Appearance & demeanor of the interviewer
  • Mirroring

3.  Interpreting the Body

  • Trunk, Shoulder Position, and Posture
  • Hand and Arms Position
  • Leg and Feet Position
  • Head and Neck Position

4. Micro Expressions – Facial Reading

  • Fear
  • Sadness
  • Disgust
  • Happiness
  • Contempt
  • Surprise
  • Anger

5.  Decode Incongruence Of Words And Movements

  • Statement structure
  • Verbal leaks
  • Vocal quality
  • Attitude

6. Verbal & Physiological Neurolinguistics

  • Visual mode
  • Auditory mode
  • Kinesics mode

7.  Body’s Physiology – Most Effective Communication

  • Respiratory pattern
  • Voice speech pattern

8.  Putting All Together

Overview

Spotting the lie is often tough.  Polygraph tests, also known as “lie detectors”, are typically based on detecting autonomic reactions and are considered unreliable.  But machines and computer programs aren’t the only way of detecting lies.  Scientists believe that people can be trained to recognize liars through behavioral cues.

“In the end, detecting deception is all about honesty.  It’s much harder to find the truth than to find a lie.  A good lie-catcher is good at identifying truthfulness.“
…Dr. Paul Ekman

Psychologists have been documenting clues to deception such as facial expressions, body language and linguistics to help catch the dishonest.  This experiential workshop aimed to take you from the level of the “gut-feeling” to a higher level of confidence in reading behavioral cues to tell if that person being questioned is truthful or not.

It is common for us to place more emphasis on words and verbal responses.  But what we are missing are the powerful messages being communicated through non-verbal channels, which occur subconsciously and spontaneously and not by chance. Thus reading non-verbal behavioral cues can be mightily useful for detecting deception because “dishonest people” tend to rehearse the words they use, not their gestures.

Just as subconsciously leaked facial micro expressions and body language can betray a person’s true emotions, unconscious verbal incongruence can reveal a person’s real underlying thought process.

If it is the truth you are seeking, this workshop is for you.  You will learn to read between the lines, decode non-verbal language and uncover incongruencies.

BENEFITS:
• SPOT & INTERPRET deceptive body language
• DETECT micro-expressions
• DECODE incongruent verbal responses
• ACQUIRE  Physiological Neurolinguistic  Skills
• DISTINGUISH major emotions
• READ emotions & other non-verbal behaviors
• READ facial expressions

WHO SHOULD ATTEND

This workshop is designed for professionals in the following areas:-

Human Resource, Sales, Public Relation, Audit, Security, Compliance & Risk Management, Civil Service,  Legal, Customer Service, Lecturer, Negotiation, Mediation, Counselling, Social Service and those whose job requires  them to verify the truth in information obtained.

The occupational focus of this program should not be confused with the special programs for psychologist, hypnotherapist  or human behavioral specialist.

DATE: 21 March 2012

TIME: 9am – 5pm

VENUE: Holiday Inn Singapore, Orchard City Centre

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