Non-Confrontational Interview & Interrogation
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Trainer and Wicklander-Zulawski

ABOUT YOUR TRAINER

Mr. David E. Zulawski, CFE, CFI® is Co-Chairman and Founder of Wicklander-Zulawski& Associates, Inc., an international investigative, consulting and training firm based in Downers Grove, Illinois.

Established in 1982, Wicklander-Zulawski provides services to corporate, law enforcement, military, government, and diplomatic organizations throughout the world.

Prior to founding Wicklander-Zulawski, Mr. Zulawski was a Special Agent with an interstate railroad, a Police Officer with a major Illinois police department, and a Director with John E. Reid Associates. He is a licensed polygraph examiner in Illinois and Indiana, and has personally conducted over 10,000 interviews and polygraph examinations.

Mr. Zulawski is Chairman of the Advisory Committee of the Center for Interviewer Standards and Assessment and worked to develop the Certified Forensic Interviewer (CFI® ) certification examination.

The acclaimed WZ Non-Confrontation Method of Interview & Interrogation was developed by Mr. Zulawski and his firm and provide instructions also.

The Method’s technique, including behavioral observation, has proven to be more effective in eliciting actionable intelligence and gaining admissions than more coercive approaches.

Mr. Zulawski coauthored the text Practical Aspects of Interview and Interrogation, 2nd Edition, with Douglas E. Wicklander. He also co-authors with Shane Sturman, President, CEO and Partner of WZ, an ongoing column in Loss Prevention magazine on topics relating to investigation and interviewing. Mr. Zulawski has also authored training programs and acted as consultant during the writing and filming of numerous interactive computer video programs relating to interview and interrogation. Mr. Zulawski is a renowned speaker and expert witness in the areas of interview and interrogation.

ABOUT WICKLANDER-ZULAWSKI & ASSOCIATES

Wicklander-Zulawski and Associates, Inc. is established in 1982. They provides Loss Prevention, Consulting, Interview, and Investigative services to public and private law enforcement, military, government, and diplomatic markets. The firm’s services enable their clients to employ a wide range of strategies to elicit relevant information and obtain sustainable admissions more often and quicker than alternative approaches. Their unique non-confrontational communication techniques have proven to reduce objections and denials. WZ conducts almost 400 seminars a year on interview and interrogation or related topics. WZ seminars have been presented in all fifty states in the US, as well as in Europe, Africa, and South America.

W-Z partial client lists include:-

  • Federal Bureau of Investigation (FBI)
  • Transportation Security Administration (TSA)
  • U.S. Customs and Border Protection (CBP)
  • U.S. Department of Veterans Affairs Police (VA Police)
  • U.S. Immigration and Customs Enforcement (ICE)
  • U.S. Citizenship and Immigration Services (CIS)
  • U.S. Army Intelligence and Security Command (INSCOM)
  • U.S Army Special Operations Command (USASOC)
  • U.S. Department of Labor (DOL)
  • U.S. Navy (NCIS)
  • U.S. Department of Health & Human Services (HHS)
  • Federal Air Marshal Service (FAMS)
  • Inspector General Criminal Investigator Academy
  • Bureau of Diplomatic Security Services
  • Bureau of Alcohol, Tobacco Firearms and Explosives
  • Chicago Police Department
  • Washington State Patrol
  • Phoenix Police Department
  • San Antonio Police Department
  • Detroit Police Department
  • Oakland County (MI) Sheriff’s Office
  • Illinois State Police
  • Illinois Mobile Team Units
  • Middlesex (NJ) Police Academy
  • Kent (WA) Police Department
  • Arlington & Irving (TX) Police Departments
  • Bozeman (MT) Police Department
  • Massachusetts State Police
  • Sioux City National Training Center
  • St. Louis County & Municipal Academy
  • Beaverton (OR) Police Department
  • Fairfax County (VA) Criminal Justice Academy
  • Knox County (TN) Sheriff’s Office
  • Broward County (FL) Sheriff’s Office
  • Nebraska Law Enforcement Training Center
  • Royal Canadian Mounted Police

TESTIMONIALS

“I was in your interview training last week in Denver. I just wanted to share with you that I tried the WZ method today for the first time and it worked so well I got a withdrawal in about 8 minutes.”
…Immigration Services Officer, USCIS Denver Field Office

“The Association, which includes the top police officers in the field of interviewing from North America, received invaluable training from WZ which will be a real asset in obtaining lawful, admissible admissions from persons responsible for committing crimes. The training is highly recommended for any police officer; especially those involved on a regular basis in the interviewing/interrogation of suspects or accused parties.”
…Martin Graham, former president of the Canadian Association of Police Polygraphists Association

“Just to let you know I have gotten three confessions within the last two weeks using the method you taught us. As a matter in fact I just received a Letter of Recognition from my department, because with the confession I was able to get from a known Hispanic gang member, I was able to charge several gang members with an armed robbery case. Once again thank you so much for the training.”
…Detective, Raleigh Police Department, US

“In our occupation as polygraph examiners, it’s all about getting to the truth and obtaining confessions from the guilty is often very challenging. The techniques provided will no doubt enhance our abilities in this area,”
…Sgt. Bob Bannatyne, Royal Canadian Mounted Police, Winnipeg Polygraph Section

“I finally got the chance for an interview since attending your seminar in Columbus, Ohio this last month. WOW, it works!!! I used a lot of the Techniques, although I still need some practice on the denial end. Anyhow, without any evidence, I got a confession on a 17 year old that had been taking money from his employer on four different occasions…”
… Sandusky Police Department, US

Programme

This 2-day program is a complete course in multiple interview and interrogation techniques which includes the authoritative, proven and highly effective WZ Non-Confrontational Method and the Behavioral Analysis Interview.

Wicklander-Zulawski non-confrontational method uses a structured emotional approach that avoids forcing suspects into a position where they have to deny their guilt. When suspects have not directly denied their guilt, they are less likely to protect their position and are more open to persuasion.

Being the first time in Asia, Mr. David Zulawski will be here in person to share his wealth of knowledge and skills.

Topics include:

  • ROOM SETTING AND PREPARATION
  • INTERPRETATION OF VERBAL AND PHYSICAL BEHAVIOR
  • BEHAVIORAL ANALYSIS INTERVIEW
  • THE WZ NON-CONFRONTATIONAL METHOD: A highly effective, softer and more conversational approach to interrogation. These WZ proprietary techniques will encourage a guilty suspect to admit their involvement in a crime rather than deny.
  • THEME DEVELOPMENT AND RATIONALIZATION
  • HANDLING DENIALS: This segment also covers backing out of an interrogation and how to handle uncooperative or hostile subjects.
  • SUBMISSION: Recognizing the verbal and physical signs that indicate a subject is ready to tell the truth and the steps you should take to manage this phase of the interrogation.
  • OBTAINING THE ADMISSION AND ASSUMPTIVE QUESTIONS
  • DEVELOPMENT OF THE ADMISSION: Focus is devoted to techniques enabling the investigator to identify the suspect’s total involvement in dishonest activity, apart from the current one.

METHODOLOGY

The approach of the course is one of practical application rather than theory.

The time spent in the course will enable participants to immediately benefit from what they have learned in the seminar.

The WZ Method complements and enhances other techniques and many of their law enforcement clients, including U.S. Federal Government Agencies, have designated this combination as their standard approach to interview and interrogation training.


WHO SHOULD ATTEND
This program is specifically designed for all civil service professionals involved in investigation, regulation, law enforcement and discipline.

While this training is suited for all interrogation situation, its contents, examples, videos, discussion, case studies and practices are based around formal and controlled setting within an organization with proper room setup for interrogation.

Investigation professionals conducting interview and interrogation in the field – please download Tactical Field Interview brochure for course details.

Overview

Suspects do not give up their secrets easily.  Persuading suspects to admit their involvement in crimes requires a variety of skills and techniques.  There is no single method that will be most effective in all situations.  Successful investigators utilized an arsenal of tools and techniques at his disposal.  There are broadly two ways to interrogate a suspect i.e. Confrontational and Non-Confrontational methods.  For the 1st time in Asia, Wicklander-Zulawski will share their highly successful n0n-confrontational method, led personally by Mr. David Zulawski.

“We’ve been involved in countless cases where more traditional methods of interrogation were used, unsuccessfully, after which we were able to come in and get results using our trained staff and non-confrontational methodology.”
…David Zulawski, Co-Chairman,  Wicklander-Zulawski & Associates, Inc.

Most investigators started life being trained in confrontational interviewing and observing how their seniors apply those skills.  They are taught, have observed and used confrontational methods to aggressively challenge a suspect. In many instances, confrontational methods only work with first-time offenders.  Repeat offenders learn quickly what to expect and have counter measures, hence, are harder to crack.  The confrontational approach forces the suspect to initially deny his involvement and continue defending that position further with more lies.  When this happen, more time and effort is required to crack the suspect and obtain a confession.  The confrontational method often limits suspect admission to a single issue without the possibility of getting additional admissions to other crimes.

The non-confrontational approach encouraged the suspect to make a rational rather than an emotional decision to confess, giving the interrogator more opportunities to succeed.  In addition, the non-confrontational approach may reveal a pattern of criminal behavior instead of that single incident being investigated.  A successful non-confrontational approach allows a collaborative decision-making led by the suspect using the interrogator as a trusted advisor because of the rapport and trust that was established in the process.

The structured non-confrontational approached better allow performance measurement and coaching.  Supervisors can now confidently guide their officers through clearly defined sections of an interrogation.

KEY BENEFITS

  • MULTIPLY your opportunities to succeed
  • SHORTEN time taken to confession
  • REDUCE stress and struggle for the investigator
  • APPEAL to the rational rather than emotional aspect to confession
  • UNCOVER a pattern of criminal behavior rather than that single incidence
  • INCREASE your confession rate
  • PROVIDE an easier path to confession
  • BOOST your confidence in dealing with different personalities
  • EXPAND your arsenal of interrogation tools
  • OVERCOME deceptive behaviours
  • LEADS directly to an admission without denial

DATE: 26-27 March 2012

TIME: 9am – 5.30pm

VENUE: Holiday Inn Singapore, Orchard City Centre, Crystal Ballroom

Click to DOWNLOAD Non-Confrontational Interview & Interrogation brochure