You will obtain effective techniques for the collection, preservation and documentation of evidence. This workshop will address, the importance of standardized evidence collection methods, ensuring the preservation of the integrity of evidence, evidence packaging procedures, defining the “chain of custody,” methods for documentation of physical evidence and identifying the different types of evidence. Topics covered include:

1. General Principles Of Evidence:

• Definition and Types of evidence
• Effective Use of Evidence
• Basic Rules of Evidence

2. Fact Management:

• Fact management process
• The 3-stage CAP

3. Documentary Evidence:

• Materials & relevant facts
• General requirements
• Problem areas
• Gathering evidence

4. Formal Discovery Process:

• Your jurisdictions and powers
• Organization of Documents

5. Reports, Test & Expert Witness:

• Pre-litigation reports
• Expert witnesses & post-litigation reports

6. Video & Audio Recordings:

• Authentication & identification
• Types

7. Electronic Evidence

• Computer forensics
• Mobile Phones
• Evidence Act
• Active & archival data

8. Physical Evidence:

• Request of access
• Applicable sections of the CPC
• 3-Step process

9. Demonstrative Evidence:

• Every case has a story

OUR UNIQUE ADVANTAGE

This workshop is designed to assist you in developing the skills to excel as a witness in the court of law.  Presenting evidence in court is the culmination of the work carried out in your role as an investigator.  You will be taken through the court process and shown techniques used by the legal profession to undermine testimony so ensuring you are better prepared.

This workshop is designed to assist you in developing the skills to excel as a witness in the court of law.  Presenting evidence in court is the culmination of the work carried out in your role as an investigator.  You will be taken through the court process and shown techniques used by the legal profession to underminetestimony so ensuring you are better prepared.

General court room testimony procedures will be covered in addition to testifying as a witness, investigative testimony, crime scene testimony and diagrams, and expert testimony.  A practice mock trial for participants to apply new knowledge will be included.

• The Court Process
• Order of Proceedings, Time frames, Objectives of Court
• Hearings
• Rules of Evidence
• Preparing for Trial
• Resume & Expert Testimony
• Communication Skills in the Courtroom
• Channeling Nervous Energy
• Using Eye Contact, voice, and gestures
• Communication and Personality Styles
• Questioning by Attorneys
• Mock Trial

BRIEF PROGRAM OUTLINE

Effective interviewing is a skill that must be learned by special training and the experience that comes from constant practice. Experience cannot be taught, but training in the basic concepts of the proper way to conduct an interview is an invaluable start. Anything that can be learned by “trial and error” can be learned more thoroughly and quickly through systematized study.

• Overview
• Legal Rights of The Company and Individual
• Preserving the balance between the two
• Questioning Techniques
• Cross examination techniques
• Interview vs Interrogation
• Staging the interview process
• Creating or dealing with stress
• Attitudes and authority
• Framing the interview
• Catching the liar
• Detecting lies
• Getting a response on inconsistencies
• Documentation and processes
• Recording the interview – in writing or otherwise
• Affirming the record
• Witnesses
• Putting it together

KEY BENEFITS:

KEY BENEFITS:

You Will Learn How To:

• INCREASE investigation report suitability for review.
• DECREASE the number reports returned by internal reviewers.
• WRITE supported deviation statements.
• PROVIDE a detailed background statement to include related information, investigations, affected materials and references.
• DOCUMENT deviation investigation findings.
• STATE the root cause with supporting facts.
• GENERATE supported, plausible, and defensible corrective actions.
• DEVELOP effectiveness measures for the corrective & preventive actions.
• RECOMMEND realistic preventive actions.
• PRODUCE accurate executive summary statements.

BRIEF PROGRAM OUTLINE
CSI: Report Writing workshop is facilitated by prominent Defence Counsel, law lecturer and former state investigator Mr. Steven Lam.   He will offer guidelines for writing an effective report and pitfalls to avoid, including loopholes defence attorneys commonly used to discredit your reports.   This 1-day workshop will enhance your existing skills and build on your foundation of knowledge for work in the non-police, civil service organization.
Topics include:-

• Analyze the evidence collected.
• Apply the facts to applicable laws or policies.
• Identify substantiated allegations and note the applicable policy and law violation.
• Determine recommendations.
• Prepare the final investigative report.
• Organized notes taking.
• Approaches and techniques to turn your information into a report.
• Types Of Investigative Report.
• Edit, Revise and proofreading
• Direct, Thorough and Concise
• Forms Of Composition And how to make the best use of each.
• Use Of Descriptive Exposition.

Write it So They Read it, Say it So They Listen:
The Proven Keys to Communicating Effectively in Your Job.

1. Defining Writing Objectives

• 5 Principles for Effective Communication
• Question Conventional Wisdom
• Develop Effective Listening Skills
• 5-Step Approach to Effective Communications

2. Organising Writing For Clarity

• Give Instructions People will Follow
• Understanding Your Audience
• Powerful Openings That Capture Attention
• Structuring Paragraphs Readers Understand
• Providing Proof For Your Messages

3. Formatting Information For Maximum Impact

• When To Use Lists Instead Of Paragraphs
• Using Bullets Versus Numbers
• When To Use Jargon And When To Avoid It
• Make Certain You Include Key Information

4. Making Your Writing More Powerful

• Write With Clarity
• Eliminate The Verbs That Make Writing Unclear
• Eliminate The Marks Of Weak Writing
• Write Concisely
• Be More Concrete And Specific
• Avoid “Credibility Killers”

5. Grammar And Punctuation

• Avoid The Most Common Grammar Errors
• The Most Common Punctuation Mistakes
• Proofreading Techniques

No matter your experience or presentation ability, with the right system, anyone can be successful as a presenter.  Now you can master the system through an interactive, hands-on 1-day workshop.

The 7 Keys to Powerful Presentations System is based on the research from over 8,000 presentations & the result of over 19 years of research, analysis & testing.  Topics include:-

• Successful presentations characteristics

• Presentation objectives

• T.A.R.G.E.T.  message development

• Execute Presentation Analysis Profile™

• Audience profiling

• Audience response strategies

• Crafting an audience-centered message

• Develop powerful intros & conclusions

• Arranging the presentation

• Develop modular strategies

• Providing proof of concept

• Use of anecdotes, narratives and examples

• Make sense of statistics & technical info

• Developing a language strategy

• Write for the ear

• Language that resonates with your audience

• I.M.P.A.C.T. principle on visuals

• Create both technical & non-technical visuals

• Add impact to the message

• Unlock the secrets to persuasive delivery

• Overcome nervousness

FREE: Presentation Toolkit for preparing, organizing & planning your next presentation.